• 2016 NMPEA Schedule
• 2016 NMPEA Conflict of Interest
• Video- The Examiner Experience (~12.5 Minutes)
• Manual - Scorebook Navigator (SN) Stage 1 Independent Review User Manual
• Scorebook Navigator (SN) Stage 2 Consensus User Manual

• Scorebook Navigator (SN) Team Lead Manual
• Video - Getting Started with Scorebook Navigator (SN) (~7 minutes)
• 2016 Examiner Products and Services
• Key Linkages
• Video - Generating the Feedback Report using Scorebook Navigator (SN) (~2 minutes)
• Feedback Report Structure

Key Factors

QNM Tools

• Mini-Plan - Develop Key Factors
• Sample - KF List for Case Study
• Video - Drafting KF's using SN - for the Individual Examiner (~10.25 Minutes
• Video - Setting up for KF Consolidation - for the Team Lead (~7.5 minutes)
• Video - Consolidating KF's using SN - for the Item Lead (~7 minutes)

National Baldrige Reference Materials

Independent Review - Comment Writing

• Mini-Plan - Independent Review
• Video - Setting up the team for Review - for the Team Lead (~6.5 minutes)
• Scoring Dimensions - Process
• Scoring Dimensions - Results
• Video - Writing Comments using SN (11.5 minutes)

• 2016 Comment Writing
• 2016 Comment Guidelines
• 2016 Polishing Comments for Process Stengths
• 2016 Polishing Comments for OFIs
• 2016 Polishing Comments for Results Strengths
• 2016 Polishing Comments for Results OFIs
• 2016 Comment Samples

Consensus Review

• Mini-Plan -  Consensus Review
• Video - Setting up for Consensus Review - for the Team Lead (~4 minutes)
• Video - Consolidating Individual Comments - for the Item Lead (10.5 Minutes)
• Video - Tasks for the Individual Examiners during Consensus Review (~5.5 minutes)

• 2016 Consensus Review Sample - Results
• FitHabits Case Study - Scorebook

Scoring

• Mini-Plan - Scoring
• Video - Scoring...  The QNM Way (~11 minutes)
• Scoring Worksheet

• Scoring Guidelines
• Scoring Band Descriptions

Site Visit

• Mini-Plan - Site Visit
• Manual - Site Visit Issue Automation in SN
• Video - Preparing for a Site Visit using SN - for the Item Lead (~8.5 minutes)
• Video - The Judge's Role during Site Visits (~5.75 minutes)

Key Themes

• Video - Identifying Key Theme Candidates using SN - for the individual Examiner (~4.25 minutes)
• Video - Developing Key Themes - for the Key Theme Item Lead (~3.75)

• What's a Key Theme?
• Annotated Key Themes

Editing

• TOP 20 FEEDBACK EDITS
• Video - Team Editor and Tech Editor Training (~1 Hour)
• Video - Editor Training (~1 Hour)

• 2016 Technical Editing Part 1 Step by Step Instructions
• 2016 Technical Editing Part 2 Step by Step Instructions
• 2016 Technical Editor Preparation Reference Guide

Feedback Report

• Video - Generating the Feedback Report using SN (~2 minutes)
• Key Linkages
• Bonus Section - Profile Feedback

• FitHabits Case Study - Feedback Report

Judges' Deliberation Meeting

• Mini-Plan - Judges' Deliberation Meeting
• Report to Judges
• Judge Training
• Video - Judges Training (~50 Minutes)

Executive

Briefing