Quality New Mexico

Quality New Mexico has the tools to equip New Mexico businesses and
organizations to successfully accomplish their mission and achieve their vision.

(505) 944-2001

QNM Facebook QNM Twitter QNM LinkedIn  

Become a Member Today

Give your organization a competitive advantage with active membership!

Join Now

Be an Examiner/Editor

Board of Examiners/Editors (BOE/E)

2015 Board of Examiners/Editors


Alexis Avery
NM Department of Health

Alysha Bachechi
US Eagle Federal Credit Union

Denise Baechtel
Veterans Affairs Cooperative Studies Program 

Sharon Cole - Team Lead
US Eagle Federal Credit Union

Kingston Colin
Veterans Affairs Cooperative Studies Program 

Lisa Day
TLC Plumbing & Utility

Carolyn Dillon
US Eagle Federal Credit Union

Kyle Duncan
Molina Healthcare

Patrick Duran
US House of Representatives

Robert Dzur
Bohannan Huston, Inc. 

Trudy Eberhardt
LifeROOTS, Inc. 

Gary Echert

Brittany Esswein-Rice - Team Lead

Roy Fitzgerald
Sandia National Labs

Phillip Forbert - Team Lead
US Eagle Federal Credit Union

Valerie Gallegos
Office of the Attorney General

Gayle Geis-O'Dowd
Molina Healthcare

Joe Gomez
La Vida Llena Retirement Community

Frank Gonzales
La Vida Llena Retirement Community

Mindy Gonzales
TLC Plumbing & Utility

Deniece Griego-Martinez
NM Department of Health

Una Gutierrez
NM Department of Transportation

Sam Hatchell - Team Lead
Jaynes Corp.

Tracy Johnson
TLC Plumbing & Utility

Marcella Jones

Kari Juvera
Enterprise Builders Corp. 

Kayla Kersey - Team Lead
TLC Plumbing & Utility

Charles Kinney
NM Office of the State Engineer

Maria Kniskern
NM Human Services Department, Medical Assistance Division

Max Kush
MSK Consulting Group LLC

MaryEllen Lander
Pharmaceutical Products Development

Paul Layer
TLC Plumbing & Utility

Marc Lewis
YMCA of Central NM

Flora Lucero

Martin Marchi

Carla Martinez
NM Office of the Attorney General

Lance Martinez
NM Taxation & Revenue

Renee Martinez
City of Santa Fe

Marquita Mata
NM Taxation & Revenue

Cassandra McClain
Lovelace Regional Hospital

Terri Mickelsen
US Eagle Federal Credit Union

Melissa Middleton

Joseph Navarrete
US Eagle Federal Credit Union

Karyn Ogonowski
Kirtland Federal Credit Union

Mary Ann Orzech - Team Lead
Physician Team Strategies

Mihaela Popa-Simil - Team Lead
LANL Foundation

Dawn Reed
Human Strategies, LLC

Jeffrey Roybal
NM General Services Department

Eloisa Sanchez
NM Taxation & Revenue

Angela Sanchez-Caldwell
Molina Healthcare

Danielle Silva
US Eagle Federal Credit Union

Donna Strange
Lovelace Regional Hospital

Roger Stutz - Team Lead

Marlena Taylor - Team Lead
Sandia National Labs

Judith Tomasson

April Vigil
NM Taxation & Revenue

Elisa Walker-Moran
NM Taxation & Revenue

Jamie Welles
J Welles & Associates, LLC

Karen Williams
US Eagle Federal Credit Union

Antoinette Wright

Alan Zevenbergen

NMPEA Director

Chris Morgan

Retired, Sandia National Laboratories

Editorial Board

Gary Echert

Kevin Griffin
Compass Consulting

Rich Mueller
Time Solutions LLC

Georgann Taylor
Taylor & Associates

Panel of Judges

Valerie Hand, Lead Judge
Marron & Associates

Amy Boule
Retired, New Mexico OMI

Kathie Gilbert
Western New Mexico University

Deborah Gorenz

Hospital Services Corporation

Gail Mora
UNM Hospital

Farok Sharif 
WIPP/Nuclear Waste Partnership

Bob Stuewe
Retired, Los Alamos National Laboratory

Alan Varela
US Eagle Federal Credit Union

Randy Woodcock
United Way of Central New Mexico

Chief Trainer

Georgann Taylor
Taylor & Associates

Training Team

Valerie Hand
Marron & Associates

Stan Johnson
VA Cooperative Studies Program CRPCC

Chris Morgan
Retired, Sandia National Laboratories

Dawn Reed 
Human Strategies

Georgann Taylor
Taylor & Associates

Retha Shiplet

Quality New Mexico


Each year QNM seeks new and former Examiners/Editors to apply and reapply for its NMPEA Board of Examiners/Editors (BOE/E).

  • Members of the BOE/E are professionals, including students and retirees, from around New Mexico and other state programs - these volunteers give generously of their time and enthusiastically help, through the process, organizations achieve higher levels of performance
    • based on individual learning and work, team meetings, site visit volunteers average of 130 hours including training
    • individuals seeking to serve MUST complete an application and agree to the Ethics, Confidentially and Conflict of Interest policies
  • Examiners are selected to serve based on, but not limited to, sector experience, knowledge, expertise, skills, training, objectivity
  • From the BOE/E teams are formed to review an organization's self-assessment - hereinafter called Application*
  • New and Junior Examiners are REQUIRED to attend a workshop on Understanding the Baldrige Excellence Framework.
    • Examiners compare the information in the assigned Application to the requirements of the Framework to identify significant strengths and opportunities for improvement
  • All Examiners are REQUIRED to attend 2 days of training on the process 
  • Examiner Teams:
    • review and score assigned Application
    • conduct a Site Visit to learn more about the organization and to clarify and verify items in the the Application
    • prepare a written Feedback Report for assigned Applicant
    • address the Panel of Judges on findings  
    • attend the Executive Briefing with Applicant to clarify items in the Feedback Report

*Applications are submitted by organizations from all sectors at one of 3 levels in the multi-tiered NMPEA program as part of their 'performance excellence journey'. They are seeking formal third party review and feedback and on a quest to be role models for New Mexico.

Examiner Benefits

  • learn the nationally acclaimed Baldrige Excellence Framework
  • how to review and score an Application, conduct a site visit, prepare written Feedback Report
  • hands-on experience that increases personal and professional value
  • an experience that will boost a résumé
  • exposure to best practices
  • networking with other professionals
  • various recognition in honor of efforts

Employer Benefits

  • overall improvement as the organizational applies the Examiner(s) knowledge and experience
  • improved processes and results
  • access to intensive training for workforce
  • recognition as an organization that values and promotes performance excellence