Quality New Mexico

Quality New Mexico has the tools to equip New Mexico businesses and
organizations to successfully accomplish their mission and achieve their vision.

(505) 944-2001

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Be an Examiner/Editor

Board of Examiners/Editors (BOE/E)

2014 Board of Examiners/Editors

Chief Editor

Chris Morgan
Retired, Sandia National Laboratories

Editorial Board

Gary Echert
Echert Quality Engineering Services

Kevin Griffin
Compass Consulting

Rich Mueller
Time Solutions LLC

Georgann Taylor
Taylor & Associates

Chief Trainer

Georgann Taylor
Taylor & Associates

Training Team

Valerie Hand
Marron & Associates

Chris Morgan
Retired, Sandia National Laboratories

Dawn Reed
Human Strategies 

Georgann Taylor
Taylor & Associates 

Retha Shiplet
Quality New Mexico

Board of Examiners

Chrissy Akes
Haverland Carter Lifestyle Group

Gloria Alfero
Hospital Services Corporation

Joey Arjona
US New Mexico Federal Credit Union

Manon Arnett
New Mexico Dept of Transportation

Mark Ballard
FRENCH Funerals-Cremations

Saroj Baxter, Team Leader
State of NM Environment Department

Jim Biel
Biel Consulting

Celeste Bitsilly
New Mexico MVD

Rose Bobchak
New Mexico Corrections Dept

Clint Bower
US New Mexico Federal Credit Union

Jerry Brinegar
New Mexico Corrections Dept

John Buksa, Team Leader
Los Alamos National Laboratory

Crystal Burgan
Excellence in Missouri Foundation

Daniel Chavez
Haverland Carter Lifestyle Group

Sharon Cole
US New Mexico Federal Credit Union

Paul Contrucci
New Mexico MVD

Amanda Corbell
Central New Mexico Community College

Max Cordova
New Mexico MVD

Claire Covelli
Hospital Services Corporation

Kellie Cowan
US New Mexico Federal Credit Union

Maggie Donaldson
US New Mexico Federal Credit Union

Rob Dzur, Team Leader
Bohannan Huston

Gary Echert, Team Leader
Echert Quality Engineering Services

Brittany Esswein, Team Leader
Central New Mexico Community College

Phil Forbert, Team Leader
US New Mexico Federal Credit Union

Robin Franke
URENCO USA

Alma Fuertes
Quality New Mexico

Melinda Fuller
Del Norte Credit Union

Linda Givens
La Vida Llena

Valerie Gladden
New Mexico MVD

Tomas Glover
New Mexico MVD

Bernadette Gonzales
New Mexico MVD

Lori Griego
Hospital Services Corporation

Wanda Helms
Central New Mexico Community College

Higinia Hernandez
New Mexico MVD

Kenric Hindi
New Mexico MVD

Stan Johnson, Team Leader
VA Cooperative Studies Program CRPCC

Tom Jordon
FRENCH Funerals-Cremations

Brent Kelley
Nor-Lea Hospital District

Charlie Kinney
New Mexico Office of the State Engineer

Max Kush
MSK Consulting Group LLC

Julia Lanham
New Mexico State Personnel Office 

Patty Lindley
US New Mexico Federal Credit Union

Monti Lopez
New Mexico MVD

Angel Martinez
New Mexico MVD

Renee Martinez, Team Leader
New Mexico Office of the State Engineer

Sandra Martinez
New Mexico MVD

Jacob Mazel
Central New Mexico Community College

Lydia Mazon
New Mexico MVD

Hazel Mella
New Mexico Dept of Transportation

Gaylyn Meyers, Team Leader
Los Alamos Department of Public Utilities

Mark Montoya
New Mexico MVD

Rich Mueller
Time Solutions LLC

Leo Ortiz
Los Alamos County

Lilliemae Ortiz
Del Norte Credit Union

Mary Ann Orzech, Team Leader
Physician Team Strategies

Charina Parrish
Central New Mexico Community College

Michelle Peterson
US New Mexico Federal Credit Union

Dawn Reed
Human Strategies 

Ava Roberts
New Mexico MVD

Kimberly Rocheford
Central New Mexico Community College

Brenda Rodarte, Team Leader
FRENCH Funerals-Cremations

Josue Rodriguez
Nor-Lea Hospital District

Nichole Rogers
Central New Mexico Community College

Kristina Romero
New Mexico MVD

Daniel Roybal
New Mexico MVD

Geri-Kay Sanchez
US New Mexico Federal Credit Union

James Sandoval
us New Mexico Federal Credit Union

BranDee Savell
Nor-Lea Hosptial District

Kerry Stacy, Team Leader
Del Norte Credit Union

Betsy Starr
Accion New Mexico

Roger Stutz, Team Leader
Del Norte Credit Union

Marlena Taylor
TA-V Sandia National Laboratories

Jerry Valdez
New Mexico MVD

Kelly Vanderpoel
Los Alamos National Laboratory

Alan Varela
US New Mexico Federal Credit Union

April Vigil
New Mexico MVD

Angela Winter
US New Mexico Federal Credit Union

Alan Zevenbergen
Intel Corporation

Panel of Judges

Loi Carlson
Retired, CNM

Jill Cook
Homewise

Diego Gonzales
Retired APS

Deborah Gornez
Hospital Services Corporation

Pam Crowell
New Mexico VA Health Care System

Valerie Hand, Lead Judge
Marron & Associates

Dave Seely
Kirtland Federal Credit Union

Farok Sharif
WIPP/Nuclear Waste Partnership

Bob Stuewe
Retired, Los Alamos National Laboratory

Randy Woodcock
United Way of Central New Mexico

 

Each year QNM seeks new and former Examiners/Editors to apply and reapply for its NMPEA Board of Examiners/Editors (BOE/E).

  • Members of the BOE/E are professionals, including students and retirees, from around New Mexico and other state programs - these volunteers give generously of their time and enthusiastically help, through the process, organizations achieve higher levels of performance
    • based on individual learning and work, team meetings, site visit volunteers average of 130 hours including training
    • individuals seeking to serve MUST complete an application and agree to the Ethics, Confidentially and Conflict of Interest policies
  • Examiners are selected to serve based on, but not limited to, sector experience, knowledge, expertise, skills, training, objectivity
  • From the BOE/E teams are formed to review an organization's self-assessment - hereinafter called Application*
  • New and Junior Examiners are REQUIRED to attend a workshop on Understanding the Baldrige Criteria for Performance Excellence
    • Examiners compare the information in the asigned Application to the requirements of the Criteria to identify significant strengths and opportunities for improvement
  • All Examiners are REQUIRED to attend 2-day training in July (see schedule below)
  • Examiner Teams:
    • review and score assigned Application
    • conduct a Site Visit to learn more about the organization and to clarify and verify items in the the Application
    • prepare a written Feedback Report for assigned Applicant
    • address the Panel of Judges on findings  
    • attend the Executive Briefing with Applicant to clarify items in the Feedback Report

*Applications are submitted by organizations from all sectors at one of 3 levels in the multi-tiered NMPEA program as part of their 'performance excellence journey'. They are seeking formal third party review and feedback and on a quest to be role models for New Mexico.

Examiner Benefits

  • learn the nationally acclaimed Baldrige Criteria for Performance Excellence
  • how to review and score an Application, conduct a site visit, prepare written Feedback Report
  • hands-on experience that increases personal and professional value
  • an experience that will boost a résumé
  • exposure to best practices
  • networking with other professionals
  • various recognition in honor of efforts

Employer Benefits

  • overall improvement as the organizational applies the Examiner(s) knowledge and experience
  • improved processes and results
  • access to intensive training for workforce
  • recognition as an organization that values and promotes performance excellence

2014 NMPEA Examiner Schedule

  • Examiner Application (see link) - submittal no later than May 30th
  • Examiner Training - REQUIRED of New & Returning  July 2014
    • July 14-15  Santa Fe  Location TBA
    • July 17-18  Albuquerque  Location TBA
    • July 21-22  Santa Fe  Location TBA
    • July 24-25  Albuquerque Location TBA
  • Conflicts determined/Teams established -  Week of July 14th
  • Examiner Team Review period August 4th thru September 26th
  • Site Visits conducted October 13th thru October 29th
    • specific dates for Applicant & Team TBD in August
  • Teams Report out to Panel of Judges - October / November
  • Technical editing/final compostiion of Feedback Reports 
    • October 6th thru November 7th  
  • Feedback Reports distributed by QNM to Applicants
    • November 10th thru November 21st
  • Judges Determinations of level of performance and recognition announced to Applicants - Late November
  • Executive Briefings by Examiner Teams with Applicants
    • November 17th thru December 12th