Our Journey: New Mexico's quality initiative started in September 1991 when Motorola Senior Executive Vice-President Chris Galvin challenged New Mexico government, business, and education leaders to make New Mexico "The Quality State". Speaking at a business forum in Las Cruces, Galvin said New Mexico could take the first step toward this goal by having representatives from the public and private sectors attend a quality seminar at Motorola University in Schaumburg, Illinois to determine whether similar principles could be applied in New Mexico. Motorola earned the Malcolm Baldrige National Quality Award in 1988.
A Force for Improvement: 20 years ago Quality New Mexico (QNM) established the New Mexico Quality Awards program. Effective 2012 the program has a new name - New Mexico Performance Excellence Awards. Governor Susana Martinez provided a logical time for QNM to make the name change happen with Executive Order 2012-003 "Whereas, the State of New Mexico desires to be known as a "State of Excellence" with its businesses and organizations achieving role model and best in class performance status".